Privacy Notice

Telecom Security is part of Telecom Security which includes Bastion Alarms.  This privacy policy explains how we use any personal information that you give us or that we collect about you.

What information do we collect about you?

We collect personal information about you when you contact us to arrange a quotation or place and order for products or services. Website usage information is collected using cookies.

The information you give us may include your name, address, e-mail address, phone number, financial information or credit card information.

How will we use the information about you?

We will use the personal information that you give us to provide a quotation, process your order or provide the services that we have agreed to provide in a contract between you and us.

In carrying out the services we have agreed to provide we will not share your personal information unless: –

  • We are under a legal obligation to do so
  • Our contract with you requires a third party to carry out activities on our behalf and they need your personal information to do that.

We do not share your personal information outside of the European Economic Area.

How long do we keep your personal information for?

We will keep your personal information for as long as we need it to provide the services that we have collected it for.  This includes keeping it so that we can meet legal, accounting or regulatory requirements.

How secure is my personal information?

We have put in place steps to prevent your personal information being accidentally lost, used, gained, altered or shared in an unauthorised way.

We limit access to your personal information to employees, agents or contractors and other third parties who have a business need to know and they will only process your personal information on our direction and they are under a duty of confidentiality.

Access to and correction of your personal information

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please email or write to us.  We may make a small charge for this.


Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information.  This information is used to track visitor use of the website and to compile statistical reports on website activity.

For further information please visit or

You can set your browser not to accept cookies and the above websites tell you how to remove them from your browser.  In a few cases some of our website features will not work as a result.

How to contact us

Please contact us if you have any questions about our privacy policy.